1. Introduction
This Privacy Policy explains how CollabStack collects, uses, stores, and protects personal data when you use our website and services.
CollabStack is operated by VITRUVE STUDIO.
If you have any questions about this Privacy Policy or about how your personal data is handled, you can contact us at:
2. Data Controller
The data controller for the processing of personal data carried out through CollabStack is:
VITRUVE STUDIO
33 Rue Hippolyte Rouquette
34800 Clermont-l'Hérault
France
SIRET: 88446508900024
VAT number: FR49884465089
Email: contact@collabstack.app
3. Personal Data We May Collect
Depending on how you use CollabStack, we may collect the following categories of personal data:
- identity and account data (such as email address, display name, or authentication provider)
- login and authentication data
- billing and subscription-related data
- usage and product interaction data
- communications you send to us
- technical data such as browser, device, IP address, and log information
We do not intentionally collect more personal data than necessary for the operation of the service.
4. How We Collect Data
We may collect personal data:
- when you create an account
- when you sign in using email/password or Google authentication
- when you use the product and interact with its features
- when you subscribe to a paid plan
- when you contact us for support or legal/privacy requests
- through technical and security logs necessary for operating the service
5. Why We Use Your Data
We use personal data for the following purposes:
- to create and manage user accounts
- to authenticate users and secure access to the platform
- to provide the CollabStack service and core product functionality
- to manage subscriptions, billing status, and account access
- to improve product quality, reliability, and security
- to respond to support requests and legal/privacy requests
- to comply with legal and regulatory obligations
6. Legal Bases for Processing
Where applicable under data protection law, we process personal data on the basis of:
- performance of a contract, when data is necessary to provide the service
- legitimate interests, including service improvement, fraud prevention, product security, and operational monitoring
- compliance with legal obligations
- consent, where consent is required for a specific processing activity
7. Service Providers and Processors
To operate CollabStack, we may rely on trusted third-party service providers, including providers used for:
- hosting and infrastructure
- authentication
- database and backend services
- payment processing and subscription billing
At the current stage of the product, this may include providers such as:
- Vercel (hosting/infrastructure)
- Supabase (authentication, database, backend services)
- Stripe (billing and subscription management)
We only share data with service providers to the extent necessary for them to perform services on our behalf.
8. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including:
- the duration of your account
- the duration necessary to provide the service
- the duration required for billing, accounting, legal, or security obligations
- a reasonable retention period for logs and operational records where necessary
When data is no longer needed, it will be deleted or anonymized where appropriate.
9. Data Security
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- access your personal data
- rectify inaccurate or incomplete personal data
- request deletion of your personal data
- request restriction of processing
- object to certain processing activities
- request portability of your data
- withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at:
contact@collabstack.app
We may request reasonable information to verify your identity before responding to your request.
11. Account and Billing Management
Users may access account-related and billing-related information through the product interface where available.
If you need help regarding your subscription, account data, or rights request, please contact:
contact@collabstack.app
12. Cookies and Similar Technologies
CollabStack may use cookies or similar technologies necessary for the operation, security, and performance of the service.
Where legally required, we will provide appropriate information and consent mechanisms for non-essential cookies or similar tracking technologies.
For more information, please refer to our Cookie Policy.
13. International Data Transfers
Some of our service providers may process data outside your country of residence.
Where personal data is transferred internationally, we take appropriate steps to ensure that such transfers are carried out in accordance with applicable data protection laws.
14. Third-Party Links
The website or product may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage users to review their privacy policies separately.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or product changes.
When appropriate, we will update the date or provide additional notice.
16. Contact
For any privacy-related question or request, please contact:
contact@collabstack.app